Six departments. One journey.
An organization has an expert at every step and rarely an expert in the journey. Dinner crosses the same six departments, on a smaller road. Stewbert is the companion that walks the whole of it.
After Horizontal intelligence on the Caterbum blog.
Everyone carries a lantern that lights a portion of the road. This one lights all of it.
| Department | In an organization | In the kitchen |
|---|---|---|
| Intake | A new employee or customer: who they are, what they need, what they cannot have. | Who is eating, what is off the table, how long a weeknight dinner may take. |
| Inventory | What is on the shelf and how much of it. | The cabinets, the fridge and the freezer, from a photo the cook corrects. |
| Facilities | The plant, the equipment, the floor space. | Pots, pans, stove, oven, countertop. |
| Procurement | Cull the requests to the allowable list; size and issue the order. | The house rules score the menu; the list is scaled, pantry subtracted, sized to packages, sent to the store. |
| Shipping and receiving | The order goes out; the delivery is checked against it. | The cart is filled; the bags on the counter are photographed and checked line by line. |
| Production | Make the thing. | Cook along, one step at a time, with timers. |
Vertical intelligence knows the function. Horizontal intelligence knows the journey.